RHA Axis
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Mall & Retail intelligence platform powered by digital twin & AI

AI-powered intelligence platform for malls & retail.

Bring footfall, Wi-Fi, sales, leasing, sensors, energy and operations onto one live indoor map - for malls, retail chains, hotels & airports. One live view of every space you run - and what to do next.

Book a demoStart a proof of value

Works with what you already have.

Native connectors for people counting, Wi-Fi and indoor maps - plus CSV, signed webhooks and APIs for everything else. No rip-and-replace.

  • XovisPeople counting
  • VemcountPeople counting
  • AislelabsWi-Fi analytics
  • MappedinIndoor maps
  • MicrosoftEntra ID, Teams
  • AWSCloud
  • and more →

Six disconnected systems. One intelligent control tower.

Counting, Wi‑Fi, sales, leases, meters and the operations team each live in their own tool. Axis joins them per site and per zone, so a drop in footfall, a late sales file and a lease expiry show up in the same place - next to the people who can act on them.

Built for every kind of space

Same platform. Your kind of building.

Pick the modules that match how your space earns, spends and serves people.

Malls & lifestyle centres

Know which zones, tenants and events earn their keep.

Join footfall, Wi‑Fi, tenant sales and leasing per unit, then run the floor team from the same map.

  • Tenant performance - sales, conversion and rent per sqm per unit
  • Leasing - expiries and vacancies coloured on the plan
  • Event lift - measured footfall against a normal day
  • Operations - incidents, housekeeping and shopper complaints
  • Footfall
  • Sales
  • Leasing
  • Events
  • Operations

Indoor digital twin

See the space the way it moves.

Every floor, every unit, on a live map. Switch between 2D plan and 3D tilt, layer occupancy, lease status, incidents and events - and scrub back through the day to see what happened when.

Bring your map any way you have it

  • Mappedin
    Sync an existing venue map
  • GeoJSON
    Upload floors and units
  • Draw in Axis
    Polygons, unit tags, zones
Floor
BusySteadyVisitors
L1 · Ground
Sample data

AI in Axis - Insights & Forecasting

AI where it helps. Never where it guesses.

Axis does the maths; AI writes it up. Every figure in an insight is calculated from your data first, and checked again after the model has worded it.

  1. 01
    Your data
    Sensors, Wi‑Fi, sales, leases, meters
  2. 02
    Axis calculates
    Every figure computed on our servers
  3. 03
    AI writes it up
    Your Azure OpenAI or ours - words only
  4. 04
    Numbers checked
    Each figure verified, or a rule‑based fallback
Footfall · next 48 hours
Sample data · P10–P90 range shaded
Accuracy (MAPE) [x.x%]
now
ActualForecastLikely range
Scenario · Saturday, concert in atriumSample data
Similar past days
6
Expected footfall
28.4k
24.1k – 31.9k
Suggested staff
+6
4 cleaning · 2 security
Push to roster →
  • Insights
    Verified insight cards

    Plain‑language notes on every dashboard, with numbers that match the charts.

  • Briefs
    Daily & weekly briefs

    Emailed to each manager for their own sites, with a PDF to forward.

  • Forecasts
    Forecasts & scenarios

    48‑hour outlook with ranges; compare a planned day with similar past days.

  • Staffing
    Forecast‑driven rosters

    Suggested staffing from the forecast, pushed straight to shifts.

  • Agents
    MCP for your AI tools

    Let your own assistants query Axis securely, with keys and usage audit.

  • Control
    Your model, your budget

    Bring your own endpoint, cap daily usage, and switch AI off per tenant.

Operations

Run the floor in‑house, from the same screen.

Incidents, housekeeping, shifts, maintenance, checklists, lost & found and shopper complaints - a complete operations suite your own team runs. Use it with Axis analytics, or on its own.

Explore Operations →Book an Operations demo
Command center · needs attentionSample data
  • IncidentEscalator E2 stopped - Level 1, north atriumSLA 18 min
  • FootfallFood court 32% above forecast - add housekeepingNow
  • ComplaintQR report: spill near Gate 3 restrooms2 min ago
  • MaintenancePM due: chiller CH‑3 quarterly serviceToday
  • ShiftEvening handover ready for review21:45

Axis mobile · iOS & Android

Every site, in your pocket.

The numbers that matter for every site you manage - from the car park, the mall floor or the airport lounge.

  • Live visitors and occupancy
  • Footfall by floor and zone
  • Mall digital twin by store category
  • Sales, leasing and incidents at a glance
  • Download on theApp Store
  • Get it onGoogle Play
Axis app on a phone showing the mall digital twin, with stores coloured by category

Built for portfolios

Numbers your board can trust.

Every dataset gets a reliability grade from A to D - freshness, completeness and forecast accuracy - so nobody presents a number that came from a half‑loaded file.

  • AFootfall · XovisFresh · 100% complete
  • AWi‑Fi visitsFresh · 99% complete
  • BTenant sales2 stores late
  • CEnergy (CSV)Last upload 3 days ago
  • Multi-site, multi-region

    Portfolio roll-ups with country, region, city and site managers.

  • Alerts where you work

    Rules per site, delivered by email, Microsoft Teams or webhook.

  • Open data

    Data API, signed ingest webhooks and an embeddable live KPI ticker.

  • Bring your AI agents

    An MCP server lets your own AI tools query Axis, with keys and usage audit.

Enterprise-grade security

Your data is yours. We keep it that way.

Encryption, strict access control and a full audit trail - built in from the start, not bolted on.

Read how we protect data →

  • Encryption

    Data encrypted in transit and, where applicable, at rest. Connector credentials and SSO secrets are sealed with AES-256-GCM.

  • Role-based access

    Least-privilege roles scoped by country, region, city and site, plus per-module, brand and operations-area grants.

  • Single sign-on

    Centralised sign-in through Microsoft Entra ID (Azure AD).

  • Audit logging

    Admin, API and AI-agent (MCP) activity is logged for review and compliance.

  • Tenant isolation

    Each customer’s sites, users and data are scoped to their own tenant, with licence limits and controls.

  • Privacy by design

    Aggregated, operational analytics - not individual identification. No facial recognition as a standard feature.

Live on your own data in days, not quarters.

Already have Xovis sensors or people counting software? A Mappedin map? We connect what you have - no rip‑and‑replace.

  1. Step 1 · Connect

    Plug in your sources

    Footfall cameras (Xovis) and counters (Vemcount), Wi-Fi analytics, tenant sales and leasing, energy meters - via native connectors, CSV or signed webhooks.

  2. Step 2 · Map

    Build your twin

    Sync from Mappedin, upload GeoJSON, or draw floors, zones and unit polygons right in Axis and tag each unit to its tenant.

  3. Step 3 · Run

    Operate from day one

    Dashboards, forecasts, alerts, briefs and the operations suite go live for your team - with a data‑trust grade on every number.

“RHA Axis has transformed the way we understand and manage our retail spaces. By bringing footfall, tenant performance, visitor movement, and operational insights into one intelligent platform, it gives our teams a unified view of the entire mall ecosystem. What once required multiple disconnected systems can now be accessed through a single control tower, helping us make faster, smarter, data-driven decisions.”
Mall Operations & Technology Leadership

See your own space in Axis before you commit.

Book a demoHow the proof of value works